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Privacy Policy

Last Updated: 4 Sep 2024

Whytrack (collectively “Whytrack”, “we” or “us”) recognize your privacy rights and are committed to protecting and controlling the use of your personal information, per the regulatory requirements of the jurisdictions in which we operate. This privacy policy applies to all Whytrack applications and Whytrack mobile applications (“Application”) which are designed to be used in conjunction with the Whytrack Fleet Management web-based application. It governs how we collect, store, use, disclose, and share your personal information when you use the Application.

Purpose and Legal Basis

We collect and process your personal information when providing you with the Application services, in the performance of our contract with you or the organization that acts as your data controller. We may also process your personal information to comply with legal obligations that may apply.

The Information That We Collect

We collect the following personal information, depending on the specific Application, to provide you with the services and features of the Application:

  • User Information: Your name, which identifies you as a user in the Application.

  • Device Information: This can include IP address, microphone information, CPU status, memory status, battery status, system version, phone model, phone signal level, received signal strength indicator (RSSI), network type, user attributes, and channel attributes.

  • Call Content: Audio data generated during calls (Voice, Whytrack Driver App).

  • Call Information: Information relating to the date, time, and duration of calls, as well as the name of the person that you contacted or the person that contacted you (Voice, Whytrack Driver App).

  • Location Information: Your precise location is used to determine your speed and location which may be required for various fleet management and driver safety and support functions. Your location may also be used to determine your proximity to the nearest vehicle dealership or approved value-added service provider.

  • Call Logs: Server logs generated by our service providers when placing calls on their network (Voice, Whytrack Driver App).

How We Share Your Information

We do not share your personal information with third parties, other than as specifically set out below:

  • Service Providers: We may disclose your personal information to our service providers where they perform services on our behalf. The service providers are prohibited from using your personal information for any purposes other than providing us with requested services and are bound by applicable data protection policies limiting their use of personal information.

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